Returns

CHANGE OF MIND: If you change your mind within 30 days of making your order, and you have not used the item and/or removed any packaging then you may return it to us for a FULL REFUND excluding any additional postage paid over and above the standard free postage.  Please contact us first.

Returns Address:

UK Souvenirs & Gifts
5 Dumbarton Green
Wigan
WN6 7NY

ITEM RECEIVED DAMAGED/NOT AS DESCRIBED: Please contact us immediately and we will either send you a replacement or provide a full refund. We may ask for photographs showing any damage or that the item we sent you is not as described to speed up the Replacement/Refund process. If we require you to return the item we will refund your return shipping costs on receipt of the item.


YOUR LEGAL RIGHTS:

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013